Lucky888 Terms and Conditions

01 Acceptance of Terms

By accessing the lucky888 website, registering an account, making a deposit, or placing any bet on the lucky888 platform, you confirm that you have read these terms and conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and lucky888.

If you do not agree with any part of these terms and conditions, you must not use the lucky888 platform. Continued use of lucky888 after any update to these terms constitutes acceptance of the revised terms.

02 Eligibility and Registration

To register and use a lucky888 account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing lucky888 from a jurisdiction where online gambling is not prohibited by local law.
• You must not already hold an active or previously closed lucky888 account.
• You must provide accurate, complete, and truthful information during registration.
• You must not be acting on behalf of another person or entity when registering.

Lucky888 reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, lucky888 may suspend or permanently close your account. Any winnings generated during an unverified period may be withheld pending verification.

03 Account Responsibilities

You are solely responsible for maintaining the security of your lucky888 account. This includes keeping your password confidential and not sharing your login credentials with any other person. Lucky888 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you suspect that your lucky888 account has been accessed without your authorisation, you must contact lucky888 support immediately via live chat or email at [email protected]. Lucky888 will investigate and take appropriate action, which may include temporarily locking your account.

• You are responsible for all activity that occurs under your lucky888 account.
• You must update your account information promptly if any details change.
• You must not allow any other person to use your lucky888 account to place bets.
• Lucky888 accounts are non-transferable and cannot be sold or gifted to another person.

04 Deposits and Payments

Lucky888 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and bank transfer. The minimum deposit at lucky888 is ৳200. There is no maximum deposit limit, though individual payment providers may impose their own transaction limits.

All deposits must be made from a payment account that belongs to you. Lucky888 does not accept deposits from third-party accounts. If a deposit is received from a payment method not registered to the account holder, lucky888 reserves the right to reverse the transaction and suspend the account pending investigation.

• Deposits are credited to your lucky888 BDT wallet immediately upon confirmation from the payment provider.
• Lucky888 does not charge fees on deposits, though your payment provider may apply their own charges.
• Lucky888 is not responsible for delays caused by the payment provider's processing times.
• Deposits made in error cannot be reversed once they have been credited to your lucky888 wallet and used for betting.

05Withdrawals

Lucky888 processes withdrawal requests to the same payment method used for the original deposit. Withdrawals are available via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Most withdrawals at lucky888 are processed within minutes for bKash and Nagad, and within 1–3 business days for bank transfers.

Before your first withdrawal, lucky888 may require you to complete identity verification (KYC). You will be asked to submit a copy of a valid government-issued ID and proof of your payment method. This is a one-time process and is required to protect both you and lucky888 from fraud.

• Withdrawals will only be sent to payment accounts registered in your name.
• Lucky888 does not charge withdrawal fees, though your payment provider may apply charges.
• Pending withdrawals may be cancelled by the player before they are processed.
• Lucky888 reserves the right to delay withdrawals pending additional verification if unusual account activity is detected.
• Bonus funds cannot be withdrawn until wagering requirements have been fully met.

06 Bonuses and Promotions

Lucky888 offers a welcome bonus of 100% up to ৳50,000 on your first deposit, along with ongoing promotions for existing players. All bonuses are subject to the following general terms, plus any specific terms stated at the time the bonus is offered.

• The welcome bonus is available to new lucky888 players on their first deposit only.
• Bonus funds carry a wagering requirement of 20x the bonus amount before withdrawal is permitted.
• Wagering must be completed within 30 days of the bonus being credited, or the bonus and any associated winnings will be forfeited.
• Not all games contribute equally to wagering requirements. Live dealer games typically contribute 10%, while slots contribute 100%.
• Lucky888 reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one bonus may be active at a time. Claiming a new bonus before completing an existing one will forfeit the previous bonus.
• Bonuses are non-transferable and cannot be exchanged for cash directly.

07 Game Rules and Fair Play

All games available at lucky888 are provided by licensed third-party game providers including Pragmatic Play, Evolution, and Spribe. Each game operates according to its own rules, which are accessible within the game interface. Lucky888 does not modify game outcomes and has no control over the results of individual rounds.

Game outcomes for RNG-based games (slots, Keno, Plinko, etc.) are determined by certified random number generators that are independently audited. Live dealer game outcomes are determined by physical game equipment operated by real dealers in licensed studios.

• In the event of a technical fault during a game round, the round may be declared void and stakes returned.
• If a game is interrupted due to a disconnection on your end, lucky888 is not responsible for any resulting losses.
• Lucky888 reserves the right to void bets placed on games that were offered in error or with incorrect odds.
• Any winnings resulting from a software malfunction or error will be voided.

08 Prohibited Activities

The following activities are strictly prohibited at lucky888. Engaging in any of these will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Using automated software, bots, scripts, or any other tool to interact with lucky888 games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs or errors to generate winnings that would not occur under normal gameplay.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Attempting to launder money or use lucky888 for any illegal financial activity.
• Registering multiple accounts to claim bonuses more than once.
• Providing false information during registration or KYC verification.
• Accessing lucky888 from a jurisdiction where online gambling is prohibited.

09 Account Suspension and Closure

Lucky888 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, if it believes that the account holder has violated these terms and conditions or engaged in any activity that is harmful to lucky888 or other players.

If your account is closed due to a breach of these terms, any remaining balance may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining balance will be returned to your registered payment method after any applicable verification.

• You may request account closure at any time by contacting lucky888 support.
• Self-exclusion requests will be processed within 24 hours and cannot be reversed for the duration of the exclusion period.
• Lucky888 may reactivate a suspended account after investigation if no breach is found.

10 Privacy and Data

Lucky888 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering a lucky888 account, you consent to the collection and use of your data as described in that policy.

Lucky888 will never sell your personal data to third parties for marketing purposes. Data is shared only with payment processors, game providers, and regulatory bodies where required by law or necessary to operate the platform.

11 Responsible Gaming

Lucky888 is committed to promoting responsible gambling. We provide tools to help players manage their activity, including deposit limits, loss limits, session time reminders, and self-exclusion. These tools are available in your account settings and can be activated at any time.

If you feel that gambling is negatively affecting your life or the lives of people around you, please use the self-exclusion tool or contact lucky888 support for assistance. More information is available on our Responsible Gaming page.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• Self-exclusion periods range from 30 days to permanent exclusion.
• Lucky888 will not send promotional communications to self-excluded players.

12 Limitation of Liability

Lucky888 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Lucky888 will not be liable for any losses arising from platform downtime, technical errors, or interruptions beyond our reasonable control.

Lucky888's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Lucky888 is not liable for any indirect, consequential, or punitive damages of any kind.

13 Changes to Terms

Lucky888 reserves the right to update or modify these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Significant changes will be communicated to registered players via email or an in-platform notification.

Your continued use of lucky888 after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using lucky888 and may request account closure.

14 Contact and Disputes

If you have a question about these terms and conditions or wish to raise a dispute, please contact lucky888 support in the first instance. Our team is available 24/7 via live chat and email at [email protected].

Lucky888 aims to resolve all disputes within 5 business days. If a dispute cannot be resolved through our support team, it may be escalated to the relevant licensing authority. Lucky888's decision on all matters relating to game outcomes, bonus eligibility, and account status is final, subject to the dispute resolution process.